Associate Technical Project Manager

About you

You enjoy a challenge and take pride in meeting it. You have your finger on the pulse of all activities in your domain, no matter the complexity or the timelines. You pay close attention to details. You learn from your experiences and are always looking for ways to improve the process, to everyone’s benefit. You’re comfortable offering an opinion or guidance, but also recognize the value of knowing when to ask, listen and learn.

You have a solid base of technical, documentation, and soft skills, and you are keen to build on them. You are looking to take on new challenges and be part of something that is growing and evolving. The role of Associate Technical Project Manager offers just that - the opportunity to manage the successful implementation of beautiful visualization tools and leading edge technology for key customers in the interior decor space.

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.

What You’ll Do

• Manage visualizer integrations throughout the entire life cycle of our customers
• Work closely with our Professional Services team to deliver exceptional visualizer experiences on time
• Design elegant and maintainable visualizer solutions that help our customers achieve their goals
• Become a trusted partner to internal teams (Customer Success, Sales, Product, etc), providing technical expertise and sharing best practices to drive best-in-class customer experiences
• Work within established guidelines, and assist in maintaining existing processes, templates and documentation
• Engage and share learnings across wider Professional Services team

Requirements

• Exceptional organizational skills, and the ability to prioritize and manage a high volume of tight deadlines
• Excellent communication and collaborative skills, promoting a teamwork mentality
• Able to determine, define, and document clear deliverables, and identify roles and responsibilities of project members
• Good understanding of web technologies (single page applications, cookies, web views in native applications, HTML, TypeScript)
• Familiarity with programming/scripting
• Proficient in Google Workspace

About our culture

• We work in tight-knit teams to maximize speed and cultivate an ownership mentality.
• We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
• We promote an environment where ideas are challenged. The best ideas win!
• We're hyper-focused on our achievements and our ability to execute on our promises. We act with urgency.
• It's not always about us. We give back to our community to ensure it can grow.
• We love to compete and have fun. Our game nights are legendary.

About our products

Imagine you want to buy a rug for your living room. You want to make sure it will fit and look good. Our technology lets you see the rug in your own room before you buy it. Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r

About our results

Our customers see a 5x increase in e-commerce conversion rates and a dramatic decrease in the time it takes to make a purchase decision. We are also reducing carbon footprint by eliminating trips to the store and avoiding product returns, while also saving marriages -- because now you can be sure the products you buy for your home will fit and look good.

About our office and remote work

We are located in downtown Toronto with nearby access to both of the main subway lines. We are remote-first which means that most of us are working from home; we encourage our teams to work from wherever they are most productive, and many of us will continue to work from home in the future, either full-time or in part. We’ve come up with a few ways to keep everyone on the same page with remote work including a quick company-wide check-in on Mondays, remote coffee breaks on Fridays, and ad hoc topical sharing sessions. Another big upside is you get to be around your pets and plants (if you have them).

About our hiring process

Now: You upload your resume and complete a brief questionnaire.

Week 1: We arrange a video call with you to assess your abilities.

Week 1 or 2: You attend the first video interview.

Week 2 or 3: You attend the second video interview soon after.

Week 2 or 3: You will create and present a case study

Week 3 or 4: You attend a third video interview.

Week 4 or 5: You receive an offer.

Take the Leap. Apply now.

Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r