You pride yourself on being a Salesforce expert and revenue team advocate. You love details, but can zoom out and execute on big-picture projects. You thrive on creating processes and systems that allow those around you to succeed. You are eager to make a big impact and leave your mark on an industry. You are always looking for improvements and ways to automate. You pay close attention to details and are thoughtful about applicable workflows. You thrive in a team that challenges you and lifts each other up. Your peers are impressed by your technical knowledge and know-how, which allows you to become their trusted advisor. You are not afraid to convince someone to change their mind and you recognize when you need to change yours. You are excited to take on new challenges and be part of something small that is growing into something big.
And us? We are well-funded and growing exponentially. In 2022, for the second consecutive year, we won Deloitte’s Fast 50 in Canada and Fast 500 in North America awards, recognizing us as one of the fastest-growing companies on the continent - and we’re just getting started! We are building the world's most advanced tools for e-commerce and interior décor. Our customers include Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and leading brands such as Crate & Barrel. We are looking for zealous and collaborative challenge-seekers to amplify our momentum and help us create an iconic global tech company.
What You’ll Do
- Lead and own strategic projects on the Revenue Operations roadmap
- Identify gaps and inefficiencies in our sales processes then define and scope requirements to solve for increased revenue, improved salesforce efficiency, and scaling our business effectively
- Attend and participate in forecast meetings supporting Sales Leadership in the weekly roll-up of their forecast
- Make strong recommendations for iterative process and workflow improvements in Salesforce CRM
- Help to execute key improvements to Salesforce configuration
- Optimize the configuration and adoption of our Sales Organization’s tech stack (Gong, Catalyst, Qwild, DocuSign, and Outreach) and provide support for documentation and training
- Collaborate cross-functionally on go-to-market initiatives with other departments ( Marketing, Product, Sales, Customer Success)
- Partner and support multiple business stakeholders (legal, finance, marketing) to roadmap and develop operational best practices
- Subject matter expert on various Sales functions, teams, and processes
- Prioritize and support ad hoc requests and troubleshooting
Requirements
- 2+ years of relevant experience in Sales Operations, Business Operations, or related experience
- Direct experience in SaaS Sales
- 2+ years of working experience with Salesforce Classic and Lightning
- Experience with configuring and using sales technologies is a bonus e.g. Outreach, Gong, Catalyst, Mimxax, Docusign Qwilr
- Proficient knowledge of SFDC objects and object relationships (Salesforce Admin certification is required)
- Meticulous organization, high standards of accuracy, and strong attention to detail
- Experience with managing organization-wide change
- Ability to learn quickly and adapt to new and changing systems/tools
- Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate.
About our culture
- We work in tight-knit teams to maximize speed and cultivate an ownership mentality.
- We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
- We promote an environment where ideas are challenged. The best ideas win!
- We're hyper-focused on our achievements and our ability to execute on our promises. We act with urgency.
- It's not always about us. We give back to our community to ensure it can grow.
- We love to compete and have fun. Our game nights are legendary.
About our products
Imagine you want to buy a rug for your living room. You want to make sure it will fit and look good. Our technology lets you see the rug in your own room before you buy it. Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r
About our results
Our customers see a 5x increase in e-commerce conversion rates and a dramatic decrease in the time it takes to make a purchase decision. We are also reducing carbon footprint by eliminating trips to the store and avoiding product returns, while also saving marriages -- because now you can be sure the products you buy for your home will fit and look good.
About our office and remote work
We are located in downtown Toronto with nearby access to both of the main subway lines. We are remote-first which means that most of us are working from home; we encourage our teams to work from wherever they are most productive, and many of us will continue to work from home in the future, either full-time or in part. We’ve come up with a few ways to keep everyone on the same page with remote work including a quick company-wide check-in on Mondays, remote coffee breaks on Fridays, and ad hoc topical sharing sessions. Another big upside is you get to be around your pets and plants (if you have them).
About our hiring process
Now: You upload your resume and complete a brief questionnaire.
Week 1: We arrange a video call with you to assess your abilities.
Week 1 or 2: You attend the first video interview.
Week 2 or 3: You attend the second video interview soon after.
Week 3 or 4: You attend a third video interview.
Week 4 or 5: You receive an offer.
Take the Leap. Apply now.
Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r