You have an eye for design and a meticulous attention to detail. You’re passionate about working with clients to develop a creative vision, and willing to do whatever it takes to make it a reality. You’re hyper-organized and an expert multi-tasker.
You will work directly with clients to design and build their website on our proprietary CMS platform. You will help them develop their digital strategy to ensure they get the most out of our product. Through conversations with customers, you will uncover powerful product insights that you will share with our team to make our products even better. We can’t stress enough the importance of this task. You will be directly working with small, independent businesses - helping them build their first point of contact with their customers. Our revolutionary tech will not only help them establish a leading digital presence, but also arm them with the most advanced sales tools in the industry!
And us? We are well funded and growing exponentially. In 2022, for the second consecutive year, we have won Deloitte’s Fast 50 in Canada and Fast 500 in North America awards, recognizing us as one of the fastest growing companies on the continent - and we’re just getting started! We are building the world's most advanced tools for e-commerce and interior décor. Our customers include Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and leading brands such as Crate & Barrel. We are looking for zealous and collaborative challenge-seekers to amplify our momentum and help us create an iconic global tech company.
What You’ll Do
- Work directly with customers to help them create sophisticated websites through our CMS platform
- Become a go-to resource for your customers & dedicated accounts, making tailored recommendations to help them unlock their full digital potential
- Help guide our product roadmap based on insights uncovered during conversations
- Create processes that improve efficiencies across our web team, both internally and externally
- Help drive new business through creating custom demos for key accounts
- Make your mark by joining a nascent department with tremendous growth opportunities
Requirements
- Critical thinking and creative problem solving
- Strong written and verbal communication skills
- Ability to manage multiple projects simultaneously
- Be customer service oriented - going above and beyond to ensure a high level of customer satisfaction
- Be patient and customer focused - working with customers who may not be as technical as you
- Basic understanding of SEO best practices
- Able to quickly adapt to new processes, and have a constant willingness to improve processes and strategies
- Bonus if you have design experience (Photoshop, Figma) and/or experience building websites on 3rd party platforms (Wix, Square Space, etc)
About our culture
- We work in tight-knit teams to maximize speed and cultivate an ownership mentality.
- We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
- We promote an environment where ideas are challenged. The best ideas win!
- We're hyperfocused on our achievements and our ability to execute on our promises. We act with urgency.
- It's not always about us. We give back to our community to ensure it can grow.
- We love to compete and have fun. Our game nights are legendary.
About our products
Our technology lets you see products in your own room before you buy.
Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable that through cutting-edge computer vision technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r
About our results
Our customers see a 5x increase in e-commerce conversion rates and a dramatic decrease in the time it takes for their customers to make a purchase decision. We are also reducing the world’s carbon footprint by eliminating trips to the store and avoiding product returns, while also saving marriages -- now you can be sure you’re buying the right product for your home.
About our office and remote work
We are located in downtown Toronto with nearby access to both of the main subway lines. Currently, we are all working from home; we encourage our teams to work from wherever they are most productive, and many of us will continue to work from home in the future, either full-time or partially. While we're all working remotely, we’ve come up with a few ways to keep everyone on the same page, including a quick company-wide check-in every Monday, remote coffee breaks on Fridays, and ad hoc topical sharing sessions. Another big upside is you get to be around your pets and plants (if you have them).
About our hiring process
Now: You upload your resume and complete a brief questionnaire.
Week 1: We arrange a video call with you to assess your abilities.
Week 1 or 2: You attend the first video interview.
Week 2 or 3: You attend the second video interview soon after.
Week 2 or 3: You receive an offer.
Take the Leap. Apply now.
Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r